Goods are roughly sent within a week after the payment entrance. During vacation or under specific condition, delay may vary for some days. Nevertheless, as soon as the shipping process starts, you'll get a tracking number for your order.

Shipping costs are calculated at the end of the ordering process

Shipping costs include packaging, preparation, insurance and transportation. Depending on countries, local taxes may occur on top of usual costs.
Shipping costs are based on weight and distance. We advice you to group all your orders at once.
In case of different orders placed separately, separate shipping costs apply for each order.

L'Agence CX decline any responsability in case of shipping failure. Nevertheless, l'Agence CX makes it's best effort for a premium customer service